September 2001 Volume 82 Number 9 "serving the protectors"

Have you ever wondered why so many people choose to join a credit union rather than a bank?

Our recent Customer Relationship Research showed that credit unions have the highest satisfaction and recommendation levels. The survey found 79% of credit union members rate their credit union as “excellent” or “very good” compared to 27% of customers of a Big 4 bank. Similarly, 75% of credit union members state they would be “extremely” or “very likely” to recommend their credit union, versus 28% for customers of a Big 4 bank.

Credit unions also attract a very favourable image. They are strongly differentiated from other financial institutions in terms of being part of the community, having minimal fees and charges, being friendly and helpful, having competitive loan interest rates, offering more extra services, interested in more than just profits.

PGA Membership for Retired Members Group

Members of the Retired Police Officers Association already enjoy membership of the Police Gold Advantage Club. Membership has now been extended to members of the Retired Members Group.

There are a number of advantages to being a PGA member:

• An exclusive VISA card only available to PGA members.
• Standard overdraft interest rate reduced by 4.5% pa.
• A 50% discount off all PCU loan application fees.
• Standard Personal Loan interest rates reduced by 0.25% pa.
• All Bpay and VISA credit users are entered into a free draw every month for prizes.
• Free membership movie mornings.
• Unlimited Direct Debit transactions.

There are no PGA membership fees, so why not join today and take advantage of the Police Gold Advantage. Simply phone 131 844 for an application form or call into one of our branches

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